Privacy Policy
At Quantum Medi Creation, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: March 2026
Data Protection
Industry-standard encryption and security measures protect your information.
No Data Selling
We never sell your personal information to third parties.
Your Control
You can access, update, or delete your data at any time.
Information We Collect
We collect information to provide better services, process your orders, and improve your experience with Quantum Medi Creation.
Personal Information
- Name and contact details (email, phone, address)
- Business information (clinic name, license details)
- Payment and billing information
- Communication preferences
Usage Information
- Website browsing activity and page visits
- Device information and IP address
- Cookies and similar tracking technologies
- Referral source and search queries
Communication Data
- Email correspondence and inquiries
- Phone call records and support tickets
- Survey responses and feedback
- Marketing preferences and opt-ins
How We Use Your Information
Order Processing & Fulfillment
We use your information to process equipment orders, arrange delivery, handle payments, and provide order updates. This includes coordinating installation and training services.
Customer Support
Your contact information helps us respond to inquiries, provide technical support, process warranty claims, and send important service notifications about your equipment.
Marketing Communications
With your consent, we may send promotional emails about new products, special offers, training programs, and industry news. You can opt-out at any time.
Website Improvement
We analyze usage data to improve our website functionality, personalize your experience, and develop new features that better serve our customers.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: Trusted partners who help us with shipping, payment processing, and technical support, bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections.
- With Your Consent: When you explicitly authorize us to share specific information.
Data Security
We implement robust security measures to protect your personal information:
Your Rights
You have the following rights regarding your personal information:
Access & Correction
Request a copy of your data and correct any inaccuracies.
Deletion
Request deletion of your personal data, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Receive your data in a structured, machine-readable format.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Types of cookies we use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to deliver relevant advertisements
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: privacy@quantummedicreation.com
Phone: (800) 897-5727
Address: Quantum Medi Creation, Toronto, ON, Canada